FAQ

If talking to a real-life human is more your thing, you can reach us via email.

Orders

Can I change or cancel my order?

Orders are promptly prepared once they are placed. While we cannot guarantee that requests can be processed in time for any changes, please don't hesitate to us at fellowshipshop.com@gmail.com. We will do our best to assist you and accommodate any modifications you may need.

Can you exchange items?

If you've changed your mind, you can return your piece within 14 days of delivery. Please refer to our return policy to find out more.

Shipping & Returns

Where do you ship to?

We ship to the countries listed below.

Asia - Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Taiwan

Oceania - Australia

How much does the shipping cost?

Please refer to the link below for our shipping fees and delivery timelines.

Shipping Policy

Account

Do I necessarily have to create an account to order?

You do not need to create an account before making a purchase. However, upon completing your first order, an account will be automatically created for you.

Payments

What should I do if the payment for my order is declined?

If payment has been declined, kindly place a new order as we are unable to process any orders until payment has been successfully made.

Get in touch

Have questions about your order, or a general enquiry?