FAQ
📦 When will I receive my mail?
Letters are sent out the first week of each month.
Join anytime during the month to receive the next month's edition. e.g. If you join in March, your first letter will be the April edition, which you will receive in April.
As is the nature of snail mail/letter sending, your shipment may take 1-4 weeks to arrive, depending on your location.
✏️ What’s inside?
Every month you'll receive six things: an art print, a letter, an original Bible-inspired poem, a sticker, a conversation card to spark meaningful discussion with a friend or small group, and an outreach item - a small surprise designed to be given away and open doors to faith.
📬 What if my letter hasn’t arrived?
Mail can take 1-4 weeks, depending on location. If it hasn’t arrived after 4 weeks, email fellowshipshop.com@gmail.com and I’ll resend it.
Please note: I’m unable to resend letters if you contact me more than 2 months after the original shipping date!
✈️ Do you ship internationally?
Yes! The Fellowship Post ships from Singapore to all countries supported by Shopify.
For other shop items, shipping availability varies - check the individual product description for details.
💳 When will I be charged?
You will be charged for your Mail Club subscription on the same day each month. e.g., if you sign up on the 18th of March, you will be billed on the 18th of April.
⚙️ Can I update or cancel my subscription?
Yes! After subscribing, you’ll get an email to manage your subscription, update your address, or pause/cancel. If you cancel after being charged, you’ll still receive that month’s shipment.
📍Oh no, I put the wrong address!
No worries, been there, done that~
Please email me to update your address on your order. Note: you can update on Appstle, but this will only affect future orders!